Terms and Conditions
Effective January 1, 2026
Premier Santa Barbara Concrete, concretecontractorsantabarbara.com, estimates@concretecontractorsantabarbara.com
Agreeing to these terms
These terms cover your use of the Premier Santa Barbara Concrete website and any estimate or work you ask us for through it. By browsing the site, calling us or sending a request, you agree to them. If you don't agree, please don't use the site.
A signed contract or written estimate for your job will spell out the details of that job. Where it differs from these terms, the signed document wins for that job.
What we do
Premier Santa Barbara Concrete is a concrete contractor in Santa Barbara, CA. We build driveways, patios, sidewalks, steps, pool decks, retaining walls, foundations and other concrete work for homes and businesses in Santa Barbara and the cities around it. You can find the full list of services on our home page and read more about the crew on our About page.
What's on this site is general information about our work and the trade. It isn't a promise that a given service, method or material fits your property. We'll only know that after we've seen the site in person.
Estimates and pricing
Our estimates are free, done in person and carry no obligation. An estimate is based on what we can see and measure on the day, such as the size of the area, the ground, access for equipment and the finish you choose.
Some things only show up once the job is open, like soft or wet ground under an old slab, buried roots, old concrete thicker than expected or pipes nobody knew about. If we find something that changes the work or the price, we'll stop and talk it through with you before going further, and we won't do extra work you haven't approved.
Unless the written estimate says otherwise, an estimate is good for 30 days because material and labor costs change.
Scheduling and cancellation
We set a start date with you once you accept the estimate. Concrete depends on the weather, so rain, high heat or wind can push a pour back, and so can permit timing, inspections or supplier delays. We'll tell you as soon as we know about a change and set a new date with you. Delays like these aren't a breach of our agreement.
If you need to cancel or move your date, please call us as early as you can. If we've already ordered materials, rented equipment or started work, the cost of that may be owed even if the job doesn't go ahead. Your signed contract will say how that's handled for your job, along with any cancellation rights California law gives you.
Payment
Your written estimate or contract sets out how much is due and when, including any deposit and the final payment. Payment is due on the dates in that document.
If a payment is late, we may pause work until it's made. California law can give contractors lien rights on the property for unpaid work, and nothing in these terms gives those rights up.
Our work and its limits
We stand behind our work, and your satisfaction is guaranteed. Any written warranty for your job will be in your contract, and that document controls what it covers and for how long.
Concrete is a natural material, and a few things about it are normal and not defects. Small hairline cracks can show up over time, which is why we cut control joints, grooves that give the slab a chosen place to crack. Color and texture can vary from one pour to the next or from a sample. A new slab also needs time to cure, the wait while it hardens to full strength, and damage from walking or driving on it too early isn't covered.
We also can't be responsible for problems caused by things outside our work, such as ground movement, tree roots, drainage changes made after we leave, heavy vehicles the slab wasn't built for, deicing salts, harsh cleaners or work done by others.
Apart from any written warranty in your contract, and to the extent California law allows, the website and its information are provided as they are, without other warranties.
Limit on liability
To the extent California law allows, Premier Santa Barbara Concrete isn't liable for indirect, incidental or consequential losses tied to the website or our services, such as lost use of your property or lost income. Our total liability for any job is limited to the amount you paid us for that job.
Nothing here limits liability that California law doesn't allow a business to limit.
If there's a disagreement
If something isn't right, call us first at (805) 869-0160 or reach us through our contact page. Most problems get sorted out by coming back out and looking at the work together, and we'd rather fix it than argue about it.
If we can't settle it that way, we both agree to try mediation in good faith before going to court. Any lawsuit will be filed in the state courts serving Santa Barbara County, California.
California law applies
These terms and any work we do for you are governed by the laws of the State of California, without regard to rules that would point to another state's law.
Changes to these terms
We may update these terms from time to time. The version posted on this page is the one that applies, and using the site after a change means you accept the new version. Changes won't alter a contract you've already signed with us.
Questions about these terms
If anything here isn't clear, call us at (805) 869-0160 or send us a note through our contact page. We're available Monday through Friday from 6 AM to 10 PM and Saturday and Sunday from 8 AM to 10 PM, and we reply within 1 business day.